- All orders placed during the holiday closure will be dispatched starting from the 3rd of January.
How much is the delivery cost?
$10 flat rate for all plant care products (Australia wide)
$10 flat rate for all deliveries in our designated Perth metro zone. All other pricing may vary dependent on where you are located in Western Australia. Please contact us via email for all enquiries outside our delivery zone.
When will my order be sent?
All plant care products will be dispatched for delivery within 2 days of order being placed Mon-Friday.
All Perth metro deliveries will be delivered between Mon – Fri and will be delivered between 1- 3 days of order being placed. Plant deliveries outside the Perth metro area will be posted on Mon and Tuesday only. We do not post plants beyond Tuesday as we want to ensure our plants are not stuck in transit or in a warehouse over the weekend as this could result in damage. All plants are delivered in their pots, this is to help diminish plant shock and to help keep your plants happy. Please see below for our metro delivery zones.
Who will deliver my order?
We deliver ourselves and also use other carriers such Australia Post and Star Track. We will decide who will be used based on the size and location of the order. Please note: Once the order has be collected by the selected carrier, it is no longer the responsibility of The Home Plant Co. Please check out our T&C’s for more info. We strongly suggest the use of express post for all plant deliveries outside of the designated metro zone. Plants are living things, the less time spent in transit the better.
This may depend on a few things…When you place the order, the size of the order and the type of plants you’re ordering. We want your order to arrive happy and healthy and the less time in transit the better.
The Home Plant Co takes no responsibility for plants once they leave our place of businessCan I forward order out of stock items?
Unfortunately, not. Some plants maybe harder to source than others so we can’t always guarantee that a particular plant you are after will always be available. Please check our website for updates, as we do update the site regularly and will endeavour to inform everyone when new stock is due to arrive.
Will I receive the exact plant in the photo?
All plant photos are actual photos of our very own plant babies. As you know, plants are living things so no two plants will ever be the same. We do try to deliver plants that are of a similar size to the ones pictured. As noted above: no two plants are the same so variations in the colour, size and leaf quantity are to be expected.
Do the plants come with ceramic pots or will I need to purchase this separately?
All pot's will need to be purchased separately, unless stipulated. The Zamioculcas Raven ZZ and dark zamicro come with a white ceramic pot and is included in the price.Can I return or exchange my plant?
Plants are living things so we do not offer exchanges or refunds for change of mind purchases. Please see our returns policy for all other information.Can you offer plant advice?
We sure can. We have over 27years experience in horticulture and soil nutrition. We happily offer a consultancy service for all your plant and lawn care needs. For more info, please contact us on email: firstname.lastname@example.orgDo you have a Bricks and Mortar store?
No, we are purely an online shop. Hopefully in the future we will have our own little shop front that we can share with our plant familyDo you ship plants outside of WA?
Unfortunately, not at this stage. Due to strict quarantine laws we are unable to ship plants outside of Western Australia.
Still have a question? Please send us an email and will be happy to answer your question: email@example.com